Director, Human Resources

Pay: $120000 per hour - $150000 per hour

At Great Wolf, the Director of Human Resources is responsible strategy and execution of policies relating to our most important asset - our employees. In this role you will partner with lodge leadership to ensure the HR function supports lodge objectives and are executed flawlessly.

Essential Duties - Responsibilities

• Analyzes trends and metrics in partnership with the lodge leadership and enterprise HR group to develop solutions, programs and policies
• Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations as necessary
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, partnering with the corporate HR and counsel as needed/required
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provides HR policy guidance and interpretation
• Assists international employees (J1, H2B and Interns) with visas, assignments and related HR matters
• Provides guidance, leadership and input on workforce planning and labor utilization Identifies training needs for business units and individual coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success
• Drives enterprise wide talent and HR programs in the areas of talent acquisition, performance management, compensation, training and development, service values, rewards - recognition and succession planning
• Maintain employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; designing and conducting educational programs on benefits programs. Including administrative, legal, and financial issues relating to healthcare coverage, retirement plans, and educational assistance programs
• Provide leadership and management to the lodge HR team including goal setting, coaching, development, performance feedback, discipline

Basic Qualifications & Skills  

• Associates Degree in Human Resources, Business or related or equivalent experience  
• Minimum of 5 years of progressive experience as HR Business Partner  
• Demonstrated proficiency in Microsoft Office suite and HRIS 
• Strong problem solving and organizational skills  
• Attention to detail  
• Enthusiastic and positive energy  
• Multi-tasking ability  
• Successful completion of criminal background check and drug screen  

Desired Qualifications & Traits 

• Bachelors Degree in Human Resources, Business or related or equivalent experience  
• Previous experience in hotel/resort/theme park industry
• Human Resources certification or other specialized training 
• Experience utilizing HR Technology  

Physical Requirements  

• Able to lift up to 20 lbs.  
• Able to bend, stretch, and twist  
• Able to stand or sit for long periods of time