Accounts Payable Administrator

Role Details:

Target Start Date: 11/1/26 

Employment Type: Full-time, Temporary to Permanent

Hourly Rate: $25-30/Hour 

Location: Hybrid, Great Wolf corporate office, on-site 3 days/week; remote flexibility 2 days/week  

Position Details: After an initial trial period, this position is set to become a permanent member of our team

Reports To: Manager, Shared Services & Accounts Payable

Role Summary:

This role is based in the Chicago, IL Corporate Office and is part of the Shared Services Accounting team.  The Accounts Payable Administrator is responsible for the delivery of accounts payable services for the Corporate offices and all Great Wolf properties. This is a high-volume accounts payable environment with a focus on implementing best practices and process improvements.   

About Great Wolf Lodge

Great Wolf Resorts is North America's leading family of indoor water park resorts, delivering memorable family vacations across 23 locations. Our digital products, from booking and reservations to the in-lodge guest experience, play a critical role in how families plan and enjoy their stay. We're looking for a UX Designer to help us continue raising the bar on those experiences across our website, guest app, pack member app, kiosk, and POS solutions.  

Responsibilities:

• Vendor invoice processing - distribution for approval, matching to purchase orders, verification of account coding, review for sales and use tax compliance, entry into AP system 
• Vendor maintenance and communications, including supplier onboarding and profile updates in the Coupa Supplier Portal and responses to payment and remittance inquiries. 
• AP reconciliations, including reconciliation to general ledger, vendor statements, etc. 
• Journal entry preparation - AP reclassifications, wire payments, etc. 
• Liaise with Pack Members to answer questions, as necessary 
• Manage the AP support inbox and ticket queue, responding to lodge and vendor requests within established service levels 
• Active involvement in process improvements for AP processes and procedures 
• Support the AP team to ensure that appropriate AP processes and related internal controls are in place, documented, and monitored 
• Sales and use tax filing preparation 
• Condominium statement mailing, reconciliation, and reporting 
• Assist with annual 1099 reporting 
• Assist with unclaimed property reporting 
• Complete ad hoc projects, reporting, and analysis, as requested 

Required Qualifications:

• At least 1-2 years of progressive responsibility in an AP function 
• High level of integrity and quality standards; commitment to accuracy and attention to detail  
• Team-oriented style with a strong customer service attitude 
• Demonstrated experience with Microsoft Office applications, particularly Excel and Word 
• Demonstrated ability to meet deadlines 
• Ability to multitask between routine work and special projects 

What We Offer

• Collaborative, on-site environment that includes snacks and catered lunches on Tuesdays  
• Opportunity to shape guest experiences for a beloved family travel brand 
• Friends and Family discounts for lodge visits for yourself and your family 
• Quarterly social events and happy hours 
• Potential for contract extension 

Preferred Qualifications:

• Experience with Coupa and Sun (Infor) accounting system a plus 
• Associate’s Degree in Accounting 
• Experience in a shared services model 
• Experience with a major theme park or brand hotel 
• Demonstrated ability to implement best practices in a shared services environment 

An employee’s pay position within the salary range will be based on several factors, including but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.